Privacy Policy
Effective Date: May 25, 2025
This Privacy Policy describes how Scrub Hub ("we," "us," or "our"), operated by NuLL State (Chris Cooper d/b/a NuLL State), collects, uses, and protects information you provide when using our platform and SMS appointment reminder service.
1. Information We Collect
We collect the following types of information:
- Phone Number — collected when you opt in to SMS appointment reminders.
- Appointment Data — appointment dates, times, and service information provided through the Scrub Hub platform.
- Usage Data — basic usage information such as pages visited and form submissions, collected automatically.
2. How We Use Your Information
We use the information we collect to:
- Send SMS appointment reminders on behalf of your grooming business.
- Confirm and manage your opt-in or opt-out preferences.
- Improve and maintain the Scrub Hub platform.
- Comply with legal obligations.
We do not use your phone number for marketing or promotional messaging.
3. SMS Messaging
By opting in to SMS appointment reminders, you consent to receive automated text messages from your grooming business via the Scrub Hub platform. Message frequency varies based on your appointment schedule.
Message and data rates may apply. To opt out at any time, reply STOP to any message. To get help, reply HELP.
Your phone number will not be shared with third parties for their marketing purposes.
4. Data Sharing
We do not sell, rent, or trade your personal information. We may share data only in the following circumstances:
- With SMS delivery providers (such as Twilio) solely to transmit appointment reminder messages.
- As required by law, legal process, or to protect the rights and safety of our users.
5. Data Retention
We retain your phone number and opt-in record for as long as you remain subscribed to SMS messages, or as required by applicable law. You may request deletion of your data by contacting us.
6. Your Rights
You have the right to:
- Opt out of SMS messages at any time by replying STOP.
- Request access to the personal data we hold about you.
- Request deletion of your personal data.
To exercise these rights, contact us at chris@nullstate.co.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the service after changes constitutes acceptance of the updated policy.
8. Contact
Questions about this Privacy Policy? Contact us at:
NuLL State · Houston, Texas